In our User Privacy Notice we have compiled all essential information about our handling of your personal data and your corresponding rights for you.

 

This User Privacy Notice is effective from January 01, 2022.

 

  1.   Scope and updates of this User Privacy Notice

This User Privacy Notice applies to your use of this website and all hinakhan.com.pk applications, services (including payment services), products and tools (collectively the “Services”), regardless of how you access or use these Services, including access via mobile devices and apps.

  1. Controller

Which hinakhan.com.pk partner company is responsible for the collection and processing of your personal data in connection with the provision of the Services depends on how you use our Services within Pakistan.

2.1 Use of the Services

hinakhan.com.pk and its payment partner companies are responsible for the collection and processing of your personal data in connection with the provision of our Services (except payment services for sellers):

2.2 Use of the payment services for sellers

hinakhan.com.pk and its payment partner companies are responsible for the collection and processing of your personal data in connection with the provision of our payment services to sellers:

Your personal data may be processed by one or more of these companies in Pakistan and the location of the hinakhan.com.pk website on which a user completes a transaction with you.

  1.  What personal data we collect and process

We collect your personal data when you use our Services, create a new hinakhan.com.pk account, provide us with information via a web form, add or update information in your hinakhan.com.pk account, participate in online community discussions or otherwise interact with us.

  1. Purposes and legal basis for data processing and categories of recipients

We process your personal data for various purposes and based on several different legal bases that allow this processing. For example, we process your personal data to provide and improve our Services, to provide you with a personalized user experience on this website, to contact you about your hinakhan.com.pk account and our Services, to provide customer service, to provide you with personalized advertising and marketing communications, and to detect, prevent, mitigate and investigate fraudulent or illegal activity. We also share your information with third parties, including service providers acting on our behalf, for these purposes.

  1.  Storage duration and erasure

Your personal data will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this User Privacy Notice. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer (e.g. for legal compliance, tax, accounting or auditing purposes). 

  1.  Cookies & similar technologies

When you use our Services, we and selected third parties may use cookies and similar technologies to provide you with a better, faster and safer user experience or to show you personalized advertising. Cookies are small text files that are automatically created by your browser and stored on your device when you use the Services.

  1.  Data security

We protect your personal data through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access and unauthorized disclosure and alteration. To this end we use firewalls and data encryption, for example, as well as physical access restrictions for our data centers and authorization controls for data access.

  1.  Other important information regarding data protection

This section contains important additional information about the protection of personal data in connection with the use of our Services, including whether you are required to provide personal data.[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]